2023 The Year of the Customer

Mar 2, 2023

What is customer service? According to Cambridge Dictionary, “Customer service is the part of an organization that answers customers’ questions, exchanges goods that are not satisfactory, manages complex requests, etc.”Over the past 30 years, companies have emerged, grown, and gained market share in their industry by having stellar customer service.

A Glimpse into The Global Halal Industry [2023]

Feb 23, 2023

Halal certification is an important part of global trade. However, it often lacks transparency in who certifies what and where products come from. Unless the Halal certifying body is authentic and can be verified, such as ISA, there is little assurance that the product is actually Halal.

Halal Assurance Process 101:  Getting Familiar with Processes That Govern Halal Products

Feb 16, 2023

As Halal consumers increase demand, and more Halal products are being introduced into the market, so does the interest in knowing what it all involves. As a consumer, have you ever wondered what the real difference is between Halal deodorant and regular deodorant, or what the key difference is between organic vitamins and Halal vitamins? Let's examine a few intricate details that make Halal certified products what they are.

Meet Wasabih:  An Innovative Platform for Professionals in the Halal Economy

Feb 9, 2023

Cush Consulting Group, a Chicago based content and solutions provider with a global reach has been working with Islamic Services of America (ISA), North American pioneer in Halal Certification. Recently a collaboration meeting was organized in an effort to become directly familiar with Wasabih and their platform.

7 Questions to Ask When Choosing a Halal Certifier

Feb 2, 2023

A Halal certifier is an organization or individual that reviews and approves products through their ingredients and by inspecting food production facilities to ensure that they are fully compliant with international Halal standards. Businesses must choose one that meets their needs for domestic and international sales and consumption.

Benefits of Hemp Oil

Jan 26, 2023

Historically hemp was used to produce many products like paper, clothes, and rope. Hemp- based paper was used by ancient Chinese and Islamic civilizations. Books made from hemp paper still exist today. In Medieval Europe, hemp was also used as paper for letters, art, and books. In ancient Egypt and Turkey, hemp was used to make clothing and other textiles.

Halal Product Packaging

Jan 19, 2023

When Halal is mentioned, many people think of Halal restaurants or Halal ingredients in food. But Halal encompasses many food and non-food sectors of the economy. Broadly speaking, it includes the entire supply chain. Packaging is an important determinant of Halal compliance.

Emerging Trends from The Natural Products Expo East Show

Jan 12, 2023

The pandemic effect on the natural foods market is substantial. During the pandemic, millions of consumers looked for alternatives to traditional medicine to bolster their immune systems.  This increased the awareness and interest in “food as medicine”. Food brands, nutraceuticals, and even pharmaceuticals are taking notice and entering this market.

Is Cooking with Alcohol Halal?

Jan 5, 2023

What do beer battered fish, Bolognese sauce and tiramisu have in common? The answer is their recipes contain alcohol. Most people know that alcohol is not Halal for Muslims to consume. But what about cooking with alcohol and ingredients that include alcohol?

Halal and Happy Careers

Dec 29, 2022

At this moment in history, those seeking more Halal and ethical employment are not only high school and college graduates, but there is also a massive wave of mid-career switchers. The pandemic allowed people in general to “re-evaluate” what they value in life and how they spend their time. In a study they found that work-life balance, flexible scheduling, and a positive culture are just as important to most people as money and benefits.

Keyword Lookup